Support

Roost MX Help with your motorcycle service log

Need help with Roost MX? We're a small team and reply personally to every message — usually within 1–2 working days.

Contact us

Please include your account email, the device you're using (iPhone / Android / model), and the app version (you can find this in Profile → About).

Forgotten password — tap "Forgot password?" on the sign-in screen, or sign back in with Google / Apple.
Restore a Pro subscription on a new device — sign in with the same Apple ID or Google account, then go to Profile → Restore Purchases.
Cancel a subscription — iPhone: Settings → [your name] → Subscriptions → Roost MX Pro. Android: Play Store → profile → Payments & subscriptions.
Delete your account — Profile → Delete account, or visit roost-mx.co.uk/delete-account.
Bike or service entry missing — make sure you're signed into the same account on this device. If you're sure you're signed in correctly, email us with your account email.